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assignment_return Return policy

Return and refund policies for PetPriceWatch shoppers.

PetPriceWatch is a comparison shopping directory. We help you find the best pet deals, but all orders are completed directly on merchant partner websites.

Returns & Exchanges

Because PetPriceWatch does not sell, ship, or process payments for any products directly, we do not accept returns or process refunds. All returns, refunds, and exchanges are subject to the return policy of the merchant where you completed your purchase (e.g., Amazon, Chewy, or Petco).

How to initiate a return

If you need to return an item, please log in to your account on the merchant's website where the order was placed:

  • Amazon: Go to "Returns & Orders" in your Amazon account and select "Return or replace items".
  • Chewy: Contact Chewy Customer Service or visit their Help Center for returns.
  • Petco: Visit Petco's Return Policy page or bring the item to a local Petco store.

Questions and support

For questions regarding order status, shipping times, returns, or billing, please contact the merchant's support team directly. For other inquiries about our price comparison tool, you can contact us at support@petpricewatch.com.